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Grandstream UCM6104

Grandstream UCM6104Grandstream UCM6104
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Grandstream UCM6104Grandstream UCM6104Grandstream UCM6104Grandstream UCM6104
Product Code: UCM6104
Availability: In Stock
Price: ฿19,950.00
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Grandstream UCM 6104 Enterprise Grade IP PBX

The Grandstream UCM 6104 is designed to bring enterprise-grade voice, video, data, and mobility features to small-to-medium sized businesses. The Grandstream IP PBX is geared towards small to medium sized offices as well as Contact Centers. The device is ideal for companies that require advanced features like Hot-desking, FAX to email, listening in to calls for quality control etc. The IP PBX even allows connecting up to 4 analogue PSTN lines to the IP PBX allowing you to receive incoming calls on existing phone lines and use these lines for outbound calls in case of Internet failure. Last but not least you can interconnect Video phones and CCTV and control everything from one device or even remotely from anywhere.

More key features include:

  • Call recording allows you record all incoming and outgoing calls on defined extension phones
  • Conference Room: Arrange 3 virtual meetings with up to 25 participants
  • Call Detail Record shows all incoming, outgoing and missed calls
  • Ring Groups:  Assign different departments (like Sales, Support, Accounting of your company into ring groups
  • Music on hold: When transferring calls of your customer to other extensions or putting them on hold your clients will listen to music
  • HD Telephony lets you make phone calls in crystal clear voice quality
  • Message Waiting Light: A light on the IP Phone indicates left voicemail messages
  • The Busy Lamp field indicates the status of other extension phones in the system ( busy, ringing, available) for the Front desk manager
  • Video Telephony:  Connect the Grandstream GXP 3275 or GXP 3240 to make Video calls
  • Call pickup:  Take a call for someone else at your extension phone
  • 500 Extensions: The Grandstream UCM 6104 can support up to 500 extension phones
  • Concurrent calls: up to 45 people can make and receive calls at the same time
  • Blacklist callers: allows you to blacklist phone numbers from unwanted callers
  • Listening in on calls: Normal Spy, Whisper Spy, Barge Spy
  • Skype integration: via Skype SIP connect
  • Intercom: call an extension phone  and the phone will automatically go to speaker phone
  • DND: ( Do not Disturb) Press a key on the phone and is will stop ringing
  • Voicemail 2 email: left voicemails will automatically forwarded to your email inbox
  • Office hours: The phone system can automatically change to voicemail when office hours are defined
  • Holidays: The phone system can automatically play customized messages on Holidays
  • Music on hold: When customers are put on hold they will listen to music
  • FAX2email: receive incoming Faxes to your email Inbox
  • Send Faxes: Send Faxes from the Interface of UCM 6104
  • Call Queues: Send incoming calls into a call queue if all lines are engaged
  • Ring Groups: Define ring groups in a company department
  • Hot-desking: If you have staff working in shifts they can work from any desk. They just log in with their extension. If they finish work they log out again and the desk is available for the next worker


Interfaces & Technical Data:

  • Form factor: Desktop: L 226 mm x W 155 mm x H 34.5 mm
  • 1x 128x32 graphic LCD Display
  • 1x USB port, 1x SD Card Slot
  • 2x LAN ports 10/100/1000
  • 2x FXS ports to connect analogue telephones
  • 4x FXO ports to connect analogue (PSTN) telephone lines
  • Supports up to 500 extensions and up to 45 concurrent calls
  • Up to 50 SIP trunk accounts can be registered
  • VoIP codecs: G7.22 (wideband audio or HD)
    G.711 U/A (ISDN quality) G.7.29A/B, G.7.26, G.7.23
  • Video Codecs H.264, H.263 (Video Telephony)
  • Fax codecs: T.38, G.7.11U/A
  • Power Consumption: 10 watts


VoIP Thailand is offering comprehensive setup services and sales consultation for this device.


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