An IVR (Interactive Voice Response), also known as Virtual Assistant allows you to route incoming calls effectively to the right contact person without human intervention. A well designed IVR is effective and leaves a professional impression with callers while getting your customers in touch with the right contact person.
VoIP Thailand is experienced in designing professional Company IVR’s. Let us help you to leave a professional first impression with your customers – every time.
The Package includes:
The designing of the IVR can be divided into the following steps:
- Designing of the call flow
- Developing of the script ( one or two languages )
- Test recording for your phone system
- Review of the Call Flow and wording
- Adjustment and correction of the IVR Recoding if necessary
- Studio Recording ( male or female voice )
- Background music ( additional charge )
- Converting the recorded file to the right format for your phone system
- Uploading, review and finalization of your IVR
Additional Options:
- Background Music
- Voicemail
Compatible with most analog, digital and IP PBX’es:
- Asterisk
- Elastix
- FreePBX
- 3CX
- Grandstream
- NEC
- Panasonic
- Yeastar
- VoIP Thailand Hosted IP PBX
- Zycoo
and many more…
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Package 1 includes:
Best practice guideline for audio scripting
Choose one voice talent: up to 2 revisions
Recorded and converted audio file in the right format for your phone system
Package 2 includes:
Choose a second voice talent for a second language
Adjustment of the script for a second language
2 revisions
Package 3 includes:
1 Voice talent with background music
Choose and audio file.
2 revisions
Package 4 includes:
2 Voice talents with background music
