Xenexx Call Center Training Box with Audio Recording
This training box provides a flexible solution for supervising new call center agents: connect to any IP or analog phone, using any headset and lower cord.
Using this training box, you can connect two headsets to one phone, with volume control and the option of muting either headset independently. An additional 3.5mm connection on the training box allows you to record conversations easily.
All cables are included in the package. The training box is compact (62 x 60 x 23mm) and provides easy configuration for any phone system: just move the configuration slider on the training box until you hear a dial tone.