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3CX IP PBX by VoIP Thailand

Quick Info:

  • hosted in Bangkok by VoIP Thailand
  • CRM and PMS integration available
  • Smartphone integration for Android & iPhone
  • designed for Office, Call Center & Hospitality
  • small, medium & large setups

Compatible with:

  • Bangkok, Thailand DID Numbers
  • Patton and Beronet VoIP Gateways
  • Grandstream, Yealink, Snom, Fanvil IP Phones

Designed for:

  • businesses with advanced needs
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This Solution is highly customizable. Get in touch with us to discuss your needs.

3CX is a software-based, open standard, IP PBX that offers complete Unified Communications features, out of the box. As an affordable software-based solution 3CX makes installation, management and maintenance ever so easy while at the same time offering your business a number of benefits.

Key functions include:

  • Unified communications with live chat
  • Video Conferencing via WebRTC
  • CRM Integration with MS Outlook, Sugar CRM, Zendesk, Salesforce, Office365
  • Click to Call
  • Call Recording: Record all calls or calls from or to certain extensions
  • Conference Room: Arrange virtual meetings
  • Mobile phone integration via Softphone
  • Call Detail Record shows all incoming, outgoing and missed calls
  • Ring Groups:  Assign different departments (like Sales, Support, Accounting of your company into ring groups
  • Music on hold: When transferring calls of your customer to other extensions or putting them on hold your clients will listen to music
  • HD Telephony lets you make phone calls in crystal clear voice quality
  • Message Waiting Light: A light on the IP Phone indicates left voicemail messages
  • The Busy Lamp field indicates the status of other extension phones in the system ( busy, ringing, available) for the Front desk manager
  • Call pickup:  Take a call for someone else at your extension phone
  • Unlimited Extensions: VoIP Thailand’s Hosted IP PBX Solutions are fully scalable with no limited on extension phones.
  • Concurrent calls: unlimited people can make and receive calls at the same time
  • Blacklist callers: allows you to blacklist phone numbers from unwanted callers
  • Listening in on calls: Normal Spy, Whisper Spy, Barge Spy
  • Skype integration: via Skype SIP connect
  • Intercom: call an extension phone  and the phone will automatically go to speaker phone
  • DND: ( Do not Disturb) Press a key on the phone and is will stop ringing
  • Office hours: The phone system can automatically change to voicemail when office hours are defined
  • Holidays: The phone system can automatically play customized messages on Holidays
  • FAX2email: receive incoming Faxes to your email Inbox
  • Call Queues: Send incoming calls into a call queue if all lines are engaged
  • Ring Groups: Define ring groups in a company department
  • Hot-desking: If you have staff working in shifts they can work from any desk. They just log in with their extension. If they finish work they log out again and the desk is available for the next worker
  • Certified IP Phones: Snom, Yealink, Grandstream, Fanvil, Polycom SoundStation IP 7000

Supported Property / Hotel Management Systems:

Below are the hotel systems that can be supported via the above interfaces:

Manufacturer

Model

Onsite / Hosted

Hosted

Max extensions

1024

Max concurrent calls

Depending on licence

Max SIP Trunk registrations

Unlimited

FXO ports (PSTN)

Via sepearate Gateway

FXS ports (Phones)

Via sepearate Gateway

BRI ports (ISDN)

via sepearate Gateway

GSM/3G/4G Gateway

via sepearate Gateway

PRI / E1 port built-in

via sepearate Gateway

Virtual conference bridges

Built-in

Voicemail

Supported

Voicemail2email

Supported

Smart phone integration

Supported

Call Reporting (CDR)

Included

Fax sending / receiving

Receiving only

Fax2email

Supported

Call Recording

Virtual Assistant (IVR)

Multi-level IVR

Hot Desking

Supported

Music on Hold

Supported

PMS Integation

via char utile h+ in Pro version

Call Center features

Features integrated (Pro version)

Formfactor

Does not apply

฿3,000.00 for 2 item(s)

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